Personal Information Policy
- Samyang EMS treats customer"s information importantly and keeps the rule about information communication network usage acceleration and information protection. We inform that how your information is used and what kind of steps are done for the information through personal information treatment policy. We will make a notice if there is a change about this policy.
This policy was performed from 1st 11, 2007.
- [Brochure 1] collecting information item
- We are collecting your information for entering as a member, consulting, and service.
- collecting item: name, home telephone, cell phone number, e-mail, company name, ID card number, education and business license number
- way to collect : homapage (www.samyangems.com)
- [Brochure 2] information collection and purpose
- We use your information for following purposes.
-Member treatment : Civil complaint service such as member identification and complaint
- [Brochure 3]information keeping and use period
- After achieving the purpose of information collection and purpose, we delete the information.
But we keep following information during certain period.
- keeping item : name, address, cell phone number, e-mail, company name, ID card number, education, business license number
- keeping reason : Samyang"s security policy
- keeping period : 5 years
- [Brochure 4] information deletion and process
- After achieving the purpose of information collection and purpose, we delete the information. Deletion process is following.
-deletion process
The information you registerd for Help dest, product inquiry and application form is moved to DB (paper-seperate pile) after acheiving purposes and stored for a certain period accordance with related regulations and for information protection and deleted. After moving to DB it is not used for other reasons except the case of laws,
-deletion procedure
information stored by electronic filed type is deleted by technology and it can"t be renatured.
- [Brochure 5] information offering
- company don"t offer information but following cases are exceptions.
-If users agree in advance
-If there are requisition fromInvestigative agencies
- [Brochure 6] collected information entrust
- We dont entrust your information without your approval. It it needs, we are goint to notify it to customers and get approval in advance.
- [Brochure 7] customer and legal representative"s right and enforcement
- Users can search and change their information and ask to cancle the join.
For searching and changing your informations please contact to a manager in information treatment department by written form, phone call or e-mail and after checking, we will perform it.
If you ask to correct your information, until correction completion, we don"t use or offer your information. And if the information is already offered to somebody, we will inform him about the change.
We treat information which users asked to delete as the rule" information keeping and use period" and it is not allowed to open and use it with different use.
- [Brochure 8] installation of information automatic collection equipment and management and rejection
- We are using "cookie" which is program storing and searching your information. Cookie is tiny text files which web-site running server sends to your browser and is stored in your computer harddisk. We use cookie for following purposes.
-purpose: analysis of members and non-members entering time and frequency, through analysis on users taste and interest, events participation and visit frequency. offer a target marketing and service. You have a selection of cookie installation.
So, you can set-up the option at web- browser and make cookie allowed, checked or rejected.
-cookie set-up rejection example: you can set-up the option at web- browser and make cookie allowed, checked or rejected.
how to set-up( internet explorer): tool>internet option>personal information>
But if you reject to it, we can"t offer good service
- [Brochure 9] Civil complaint service about personal information
- We designate some departments to protect customers" information and treat their complaints
-Customer Service: PR team
-phone: 02-740-7189
-personal information treatment: wonjung-Oh
-phone: 02-720-7181
You can report any inconvenience and complaints using our service to the person and department in charge. We will answer you immediately.
If you have other report or consultation about privacy problems, please contact following department.
1. Argument control committee (www.1336.or.kr/1336)
2. information protect mark certificate committee( www.eprivacy.or.kr/02-580-0533~4)
3. Internet crime investigation center( http://icuc.sppo.go.kr/02-3480-3600)
4. pokice station cyber terror center(www.ctrc.go.kr/02-392-0330)
